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Royston & Lund Lettings have retained their 1st place position in letting more properties than any other agent in our area for 2019 having also done so in all of the previous 5 years!

Our team has grown over the year to enable us to continue to provide exceptional customer service to all of our valued landlords and tenants, and we continue to be available 7 days a week to meet, and often exceed your expectations.

We specialise in quality homes for families and professionals within West Bridgford, Gamston, Edwalton and all of the South Nottinghamshire villages.

Please call us on 0115 9141122 to arrange a free, no obligation meeting or valuation to discuss how we can help you with our award winning service.



We have a rare opportunity for an experienced Lettings Negotiator/Administrator to join our award winning team based in

West Bridgford.

We are seeking a motivated and capable individual who is able to be a first point of contact for the team. Main responsibilities (not limited) are: answering the general phone line, greeting customers, answering emails or telephone queries ranging from initial enquiries to queries from an existing landlords/tenants. You will be undertaking and controlling the process and all associated paperwork from the tenancy application stage through to creating tenancy agreements, liaising with landlords and tenants for their new tenancy.

Experience is essential and ARLA qualified would be an advantage, however, training will be given.

Microsoft Office knowledge and ideally experience using CFPWinman property management system.

Hours are:

Monday – Friday 8.45am – 5.30pm 

Saturdays on a rota basis

Salary based on experience.

Please forward your CV to Mrs Stephanie Caine, Royston & Lund Lettings Dpt,

3 Fountain Court, Gordon Road, West Bridgford, Nottingham. NG2 5LN. 

Email [email protected]

Closing date: 31st January 2020     


Wishing all of our clients a very Merry Christmas and a Happy New Year!

Sat 21 December -9am to 4pm 

Sun 22 December - 10am to 12pm 

Mon 23 December - 9am to 5.30pm

Tue 24 December - CLOSED

Wed 25 December - CLOSED

Thu 26 December - CLOSED

Fri 27 December - CLOSED

Sat 28 December - 9am to 4pm 

Sun 29 December - 10am to 12pm

Mon 30 December - 9am to 5.30pm

Tue 31 December - 9am to 3pm 

Wed 1 January - CLOSED 

Thu 2 January - Normal Opening Hours Resume



We are delighted to have just presented the latest R&L Sporting Achievement Award to George Lodge at Edwalton Primary School.  George was delighted to receive the award with his parents watching at the back of the assembly hall.  To win this award within a school that is well known for its sporting success, is a real achievement as the competition was very fierce.  George takes part in most sporting activities and is a real all-rounder. 

Congratulations to George from all of us at Royston & Lund!


Dear Tenants,

Winter precautions for your home

As we are now within the winter months and approaching the festive holiday period, we would like to take this opportunity to remind you of the precautions required to ensure that your home is safe and secure during the winter months.

Please ensure that your home is heated sufficiently during the cold months. We also advise that bathrooms and kitchens are adequately ventilated when in use to prevent the build-up of condensation/mould and that furniture is moved slightly away from touching external walls to allow air flow behind/around furniture. We would also suggest that you ensure that you wipe wipe away any build-up of condensation that forms on windows or walls.  With any evidence of black mould you should treat and clean this using a mould and milder killer (available in most local supermarkets & DIY stores) to stop further damage.

If you have an outside tap in your home please ensure this is securely covered with insulation to stop the tap / pipework from freezing, which could result in a burst pipe damaging your home and contents.

As the festive period is a prime time for people to be away from home, we strongly request that if you are planning on leaving your home empty please ensure the heating is left on sufficiently to keep the property from getting too cold as this could result in burst pipes.  The recommendations from insurers is that boilers are left on, on a permanent setting no lower than 7 degrees to help prevent pipes from freezing.

We would advise that you arrange for a neighbour/friend to check the property on your behalf if you are planning to be away for more than two consecutive days during the winter months to ensure the Landlords Building Insurance and your own Contents Insurance does not become void.

Protocol for maintenance emergencies during the festive period

If you experience an emergency maintenance issue outside of our office opening hours over the festive period, we have local contractors on call who may be able to attend. Please bear in mind that the contractors will attend to EMERGENCIES ONLY (damage to property or danger to life) at their own discretion as it is the contractor who will make the decision whether or not a call out request is an emergency that requires immediate attention. 

Please be mindful that during the festive period, there will be limitations on works that our third party contractors are able to carry out due to suppliers/merchants being closed from Friday 20th December 2019 until the New Year.

Please be advised that boiler or appliance breakdowns are not considered an emergency requiring contractors to attend and will be picked up during normal office hours.

Please ensure that you are experiencing a true emergency (damage to property or danger to life) and that the issue cannot be resolved when normal working hours commence from Thursday 2nd January 2020. Please remember that if a contractor is called out as an emergency when this is not justified, you will unfortunately be liable for all costs which will be charged at bank holiday rates.


Third party contractors agreeable to assist if able to do so at their discretion are:


John Firth

07850 780819 General Builder


Matthew Hayes 

07980 113746 General Contractor

Linton Vickers

07800 532269 General Handy Man



Matthew Heather 

07879 897437 Gas Engineer / Plumbing / Leaks / Heating issues

Heightley White Plumbing

07403 330745 Gas Engineer / Plumbing / Leaks / Heating issues

Rollasons Drainage

07948 406537 Blocked or overflowing drains



M L Electrical Service

ARB (Andy Beaver)

07854 153988 Electrical mains

07966246727 Electrical mains 

Prime Electrical 

07856 287837 Electrical mains

Please be aware that the above third party local contractors do not hold or have access to individual property keys. If you are locked out of your home or have mislaid your keys we would recommend you contact a 24hr Locksmith directly.

Many of the properties that we manage have British Gas Homecare cover or similar policies in place as well as some landlords having their own preferred contractors, so please check the information letter you were given when you moved into the property, if your rental property does have a call out policy or specific instructions/contractors, you will need to contact the relevant company and not a Royston & Lund nominated contractor, as per your landlord's wishes. If you need to refresh yourself with regard to whether your rental home has specific contractors/call out policies please contact the office before Wednesday 18th December 2019 to check your records.

Please report all repairs/maintenance requests as normal to [email protected]. Emails will be dealt with on a priority basis during normal working hours as the inbox is not monitored when the office is closed.

Opening hours during the festive period


Saturday 21st December

9.00am – 4.00pm

Sunday 22nd December

10.00am - 12.00pm – Lettings enquiries only

Monday 23rd December

9.00am – 5.30pm

Tuesday 24th December


Wednesday 25th December


Thursday 26th December


Friday 27th December


Saturday 28th December

9.00am - 4.00pm

Sunday 29th December

10.00am - 12.00pm – Lettings enquiries only

Monday 30th December

9.00am – 5.30pm

Tuesday 31st December

9.00am – 3.00pm

Wednesday 1st January


Thursday 2nd January

Normal opening hours resume

Finally we would like to take this opportunity to wish you all a Merry Christmas and Happy New Year from all at Royston & Lund.



Are you looking to purchase your first rental property? Or perhaps you’re thinking about how best to expand your existing portfolio?  Either way, ensuring your next purchase is appealing to tenants as well as providing you with an attractive return later down the line is an important balancing act.


Stephanie Caine, Lettings Director, gives her top tips of what to consider before making an offer on what you think may be the perfect property…


1.       Location Location Location 


This is likely to be high on your priority list already, but rental properties are often always about Location, Location, Location. For young professionals in particular, being within a commutable distance of key towns or cities is a must, whilst families will also be keen to live nearby leisure facilities, supermarkets and community hubs. The Rushcliffe area has all these facilities which are easily accessible as well as having excellent schooling. 


2.       Parking


Again, whilst this is an obvious one, parking is high on the priority list for many tenants, in particular those living beyond key commuter towns and cities. With the number of two-car households increasing by more than half a million in the last year alone, it’s almost guaranteed that prospective tenants will enquire about parking, if at least for their guests. If you have your heart set on a property without parking, try sourcing a council permit for local public parking, as this can make a great alternative and sometimes help yield a slighty higher rent, too.


3.       Smart, neutral & well presented


If there are any outstanding DIY jobs we would recommend that these are completed before marketing your investment to potential tenants. This will make it more appealing and demonstrates to applicants that you are a good landlord who will look after the property.  We recommend the property is well presented throughout with the colour scheme, including flooring, being neutral and redecorated on a routine basis between tenancies.


4.       Safety and Security


Security often goes hand-in-hand with location.  A safe environment is a powerful motivator for tenants, particularly if they are looking to make a house a long term home.  Providing the property with secure door locking systems and a security alarm can help tenants feel more secure.



5.       Outdoor space


It is not necessary to get concerned over garden space with a private dwelling, tenants do look to see where the nearest open space is available. A lot of apartment developments in Rushcliffe now have communal gardens.  However, if your budget allows you, we recommend that you look at properties with a smart manageable low maintained garden. The garden to be tidy, cleared of weeds and grass cut before new tenancies. It does not have to be lawned; having a private backyard, patio or balcony is certainly an attractive offering for tenants.  Being able to enjoy fresh air and sunshine is a big factor for many tenants, so purchasing a property within an outdoor feature will certainly help boost interest.


FOR MORE INFORMATION ON HOW OUR AGENCY CAN ASSIST YOU WITH A BUY-TO-LET in the RUSHCLIFFE area contact us Tel: 0115 9811888 to speak to one of our property experts.










Teenager who has already bought first shared ownership home reveals how she did it

You can do it too...

Megan Stafford bought her first home at 19 - a two-bed town house in Rushcliffe.

How did she do it? We get the inside tips on achieving the home buying dream.

Yorkshire Building Society state that average age of a first-time buyer has increased slightly over the past decade from 30 to 31 years old, so Megan's purchase does buck the trend.

But she had her heart set on buying a home with her partner, Dale Dickinson, 21, and her career choice certainly put her in a position to know how she could achieve her ambition.

Joining estate agents Royston and Lund as an apprentice sales negotiator, she said: "I had never even thought about going into estate agency, but I knew that it would be a great challenge for me, and Royston & Lund was the place I wanted to be."

Whilst completing her apprenticeship with the firm in 2018, Megan, who is originally from Carlton, became familiar with the process of buying a house and knowing who she would need to appoint for help along the way really benefited her.

She also found out about the shared ownership scheme and quickly realised the benefits and the step on to the property ladder that it would provide.

Shared ownership is a government-backed scheme where you can buy between a quarter and three-quarters of a property and then rent the rest at a reduced rate. Before deciding if the scheme is for you, you need to consider what you can afford, what deposit you can save and understand the monthly payment breakdown.

Megan said: "Before working at Royston & Lund I wasn’t aware of shared ownership, despite it being a help to buy scheme regulated by the government. I think the ‘Help to Buy’ scheme is much more widely advertised than shared ownership.

"One of the things that put me off as a young first-time buyer was that I thought I would need to put down a large deposit when actually I found out I could put down as little as 5%. If more people knew how much money they could save through buying instead of renting, I think it would encourage them to explore this option.”

The Nottingham couple were living at home with their parents before they decided to make the move of living together and began saving for their first home.

By saving and cutting back on non-essential items, the pair were able to put down a 5% deposit on a two-bed town house, priced at around £180,000. Moving to their new home in June this year, the couple currently own over 35% percent of the property value with the option to buy more in the future.

Megan said: “There’s no timescale on saving money for a mortgage, but it is possible. Being aware of how much you want to save from the beginning really helps you stay on track and knowing you’ll be buying a house is a great incentive.

“If we hadn’t found out about shared ownership, we would still be living with family and struggling to save for a large deposit.”

Val Shakespeare, director at Royston & Lund, said: “It’s important to know the process of buying a house and who you will need to help you during the process. Due to Megan’s job, she had the information readily available as she was immersed in the world of selling homes every day.

“For many young people who dreaming about getting on the property ladder, shared ownership might not be on their radar. However, buying your first home early is a brilliant step and can help you save money in the long run instead of trying to rent and save up for a deposit simultaneously.”

Megan said: “My advice for young first-time buyers would be to ask estate agents, financial advisors and/or solicitors as many questions as possible and make sure you shop around before you buy.”

A lot has changed for Megan and her partner - who have further plans for the future.

“Getting onto the property ladder can be difficult if you aren’t aware of what schemes are available. Many people my age are not ready to buy a property, but if you know what you want to achieve, anything is possible.”



The cricket season may well be coming to an end but as one of the main sponsors of the club, Directors Gary Lund and Liaqat Ali were both delighed to be invited to Keyworth Cricket Club's Presentation Evenings last week.  

Gary was thrilled to present the 'R&L Spirit of Cricket Award' for the Junior section to a thoroughly deserved Victoria Ball. 

The winner of the award for the Seniors was presented to Tom Rock by Liaqat.

Well done to everyone at Keyworth Cricket Club, we look forward to working with you next season!  


This month, The Guild of Property Professionals caught up with Val Shakespeare, Sales Director to discuss her idea of a perfect home and top tips for working in the property sector.

Tell us about yourself

I have 38 years of experience in the property industry and I’ve worked for the company for 17 years. 

Tell us about Royston & Lund

Royston & Lund was founded in 1994 to offer a professional estate agency service in West Bridgford, Nottingham. Today, the business still operates from the same premises on Gordon Road; a prime position right in the heart of West Bridgford town centre.

In 2018, we opened a second office in Keyworth, which is also thriving. We now employ 25 staff and are ranked by Rightmove as the leading estate agent in our area.

Describe your typical day

My typical day starts with an early morning team meeting to discuss events from the previous day as well as planning for the day ahead, sharing tips, knowledge and tea with our team. My role includes managing the sales office, head of new homes, HR, compliance, maintenance and facilities manager - as you can imagine, my days are often varied!

Why do customers choose Royston & Lund?

We are extremely proud to employ the most experienced and knowledgeable professionals in the area. We work as a team to provide a friendly, effective service. As independent agents we rely heavily on reputation. We endeavour to always do a fantastic job so that our clients recommend us time and time again.  After 25 years of operating in West Bridgford, we feel we have gained the trust of our community. As testament to this, we were named ‘Best Estate Agent in the UK’ at the prestigious ESTA awards in 2018.

What is next for the property market in your area? 

We are seeing a lot of new developments in our area.  Period properties in close proximity to the town centre are particularly sought after. There is a definite shortage of this style of property and we hope to see more of this style coming on to the market over the coming months.  

What charities do you support in your local area?

Last Christmas, we did some fundraising for a local homeless charity, The Friary, with the amazing help of the local community we managed to raise £550. This fantastic cause helps homeless and vulnerable adults to rebuild their lives by offering practical services, advice and emotional support.  We have also supported other charities such as, Children in Need, Comic Relief and Macmillan.

We sponsor local cricket teams, West Bridgfordians Cricket Club and Keyworth Cricket Club. In addition to this, we support four of our local schools with the Royston & Lund Sporting Achievement Award; the schools include Abbey Road, Pierrepoint Gamston, Edwalton and West Bridgford Juniors.  

If you became the Housing Minister for a day, what would you change?  

I would make the house buying process much simpler; I think one way of doing this would be by reintroducing the HiP (Home Information Pack). 

Can you give six tips for anyone who wants to work in the property sector? 

Tip 1

I believe solid customer service and excellent communication are the key skills for anyone looking to start off in the industry.  

Tip 2

Having empathy and patience with people is a must and a sense of humour often helps! 

Tip 3

An understanding of the property market is essential along with knowledge of different house types/styles/periods.  

Tip 4

Having a great understanding of the local market and the wider area as well; in terms of amenities, local schools, employers and events etc are invaluable knowledge for anyone looking to move to the area. 

Tip 5

Professionalism is a key point to remember when dealing with clients, solicitors and other professionals.

Tip 6

Master multi-tasking for those particularly busy periods!

What makes the perfect home for you? 

Modern, clean lines, a spacious ground floor space, plenty of light meaning lots of glass, a nice south facing garden, good local schooling and amenities in close proximity.  Oh, and somewhere with enough space for my two chocolate Labradors.   

Do you have any news you would like to share?

We have just celebrated our 25th birthday! I am so immensely proud of the team’s hard work throughout the years, we have managed to maintain an excellent rapport within the West Bridgford and Keyworth communities. We want to say a big thank you to our customers and we look forward to continuing to offer them great advice and the best possible service.


R&L lettings logo.jpg

We are seeking a Weekend Assistant to join our busy Lettings team.

Our Residential Lettings department in West Bridgford are currently recruiting for a motivated and enthusiastic Weekend Assistant.

Duties will include;

Meeting and greeting the general public, answering and assisting with our busy phones for both the Lettings and Property Management sectors. Arranging viewings and valuations on a computerised diary system and dealing with property repairs as well as general office tasks.

Applicants must have first class communication skills and an excellent confident telephone manner. 

Working hours: - Saturdays 8.45am – 4.00pm & Sundays 9.50am – 12.00pm 

Please email your CV for consideration, with a covering letter to Mrs Stephanie Caine.

Email: [email protected] 

Closing date for applications: Monday 02nd September 2019

Contact us

West Bridgford Office
3 Fountain Court, Gordon Road,
West Bridgford, Nottingham NG2 5LN

Keyworth Office
7 The Square, Keyworth,
Nottingham NG12 5JT

SALES: 0115 981 1888
LETTINGS: 0115 914 1122

Please note that calls may be recorded for training and quality purposes.

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About us

Royston and Lund are independent, award winning Property Specialists with branches in West Bridgford and Keyworth.  We are passionate about the service we offer and are proud to employ the most experienced and professional group of people in the area.  

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Royston & Lund Estate Agents Ltd. Registered in England.  Company No: 4239895.  Registered Office Address: 3 Fountain Court, Gordon Road, West Bridgford, Nottingham, NG2 5LN.

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