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OUR LETTINGS TEAM

Leading our large team of experienced and well qualified staff, Terriann works hard to ensure that everything in our lettings office runs smoothly and that we maintain the excellent standards of service that we are so well known for. With extensive experience of both lettings and property management, Terriann’s knowledge and skills are fully utilised to ensure that we have all the people and systems in place to meet and where possible exceed the expectations of our valued clients.

Terriann lives locally with her young family so knows the area and all its great facilities really well.
Terriann Crane

Terriann Crane LETTINGS OFFICE MANAGER

Tel: 0115 9824949
Email: [email protected]

Louise is the longest serving member of our team. As well as helping with the overall management of the office, Louise works hard to ensure the accounts are managed to highest standard possible for our landlords and tenants and also assists with the remarketing of our current properties and new instructions.

Louise has been trained through ARLA PropertyMark and has passed her ARLA1 qualification.

Having worked in the area for 16 years she knows the area and its facilities very well.
Louise Hodgkiss

Louise Hodgkiss LETTINGS OFFICE ASSISTANT MANAGER

Tel: 0115 9141122
Email: [email protected]

Leading the lettings valuations and new landlord service, Frances takes pride in providing honest and realistic advice and adopts a friendly, practical and professional approach. As well as undertaking the majority of lettings valuations, marketing photography and advertising, Frances assists with the overall management of the department. Frances is always happy to help and advise our landlords to help them prepare their property for the rental market to secure good tenants quickly and maximise the profitability of their property investment.

Frances is a member of ARLA having completed her lettings qualifications as well as having worked in marketing prior to joining Royston & Lund over 15 years ago.

She has lived in West Bridgford for over 30 years and so knows the local area very well!
Frances Longhurst BA(Hons) MARLA propertymark

Frances Longhurst BA(Hons) MARLA propertymark LETTINGS MANAGER

Tel: 0115 9141122
Email: [email protected]

Emma is currently on Maternity Leave having just had a beautiful baby boy. Having moved into lettings with an estate agency background Emma has been with us for over ten years now and takes the lead within the lettings team.

Emma has the responsibility of the administration and organisation associated with new tenancies and that applications are carefully checked and prospective tenants fully vetted in readiness for a tenancy to commence. Emma is very approachable as well as being an organised individual.

Emma has excellent knowledge of all the legal aspects associated with letting your property along with the experience of knowing what potential tenants are looking for, which is great for assisting our landlords to find a suitable tenant quickly. Emma is also able to provide rental appraisals.
Emma Waring MARLA propertymark

Emma Waring MARLA propertymark SENIOR LETTINGS NEGOTIATOR

Tel: 0115 9141122
Email: [email protected]

Lauren is a great asset to our busy lettings team. Previously Lauren worked in Oxford within the lettings industry so when we welcomed her in July 2016 she brought her experience with her!

Lauren ensures that tenancy applications are managed professionally and arranges full referencing of prospective tenants, prepares tenancy agreements, ensures all legal requirements are met and completes the Right to Rent checks. Since joining the team Lauren has passed her NFOPP exams and is now ARLA qualified.
Lauren Andrews MARLA propertymark

Lauren Andrews MARLA propertymark SENIOR LETTINGS NEGOTIATOR

Tel: 0115 9141122
Email: [email protected]

Laura became an asset to the lettings team back in 2005 when she made the decision to move to an independent agent from a corporate agent. She brought with her knowledge and vast experience. Laura also holds the original ARLA 1 qualification.

Laura is mum to three young children so lives a very busy life! Laura has returned to us each time after the births of her children and is currently assisting with general office tasks on a part-time basis. Laura's knowledge of the industry and Royston & Lund is greatly appreciated within the lettings team.

Laura is in full control of making sure all our landlords gas safety checks are completed on time as well as making sure our contractors are paid!
Laura Cave

Laura Cave LETTINGS NEGOTIATOR

Tel: 0115 9141122
Email: [email protected]

Another experienced and highly competent member of the team, Sharon’s role is highly varied to the needs of the business and able to help with anything from arranging viewings and valuations, assisting with vetting of prospective tenants to arranging repairs, maintenance and safety checks.

Living locally, with her husband and two children, Sharon has great knowledge of the area and facilities available to all.

With a strong customer service focus Sharon offers a friendly, professional assistance to our landlords and tenants.
Sharon Fawcett

Sharon Fawcett LETTINGS NEGOTIATOR

Tel: 0115 9141122
Email: [email protected]

Sarah is another long standing member of the team, having been with us since 2008, Sarah is a lettings negotiator with an excellent understanding of our role as an agent, from conducting routine tenancy inspections through to carrying out rental valuations.

As another customer facing team member Sarah is able to provide the great service that we are renowned for.
Sarah Sharp

Sarah Sharp LETTINGS NEGOTIATOR

Tel: 0115 9141122
Email: [email protected]

Gaynor has worked in both the lettings and property management sections of our lettings office. Your property is in safe hands with Gaynor. As one of our experienced Property Managers Gaynor provides the high level of customer service we aim to deliver to both landlords and tenants. Gaynor's organisation skills and high focus on customer service helps ensure that our landlords and tenants get the service that they deserve with repairs and maintenance being carried out promptly.

Gaynor has gained her ARLA qualification and has a good knowledge of all the legal aspects associated with letting your property along with an excellent knowledge of the area and so can also assist with rental appraisals.
Gaynor Haywood BA(Hons) MARLA propertymark

Gaynor Haywood BA(Hons) MARLA propertymark PROPERTY MANAGER

Tel: 0115 9824949
Email: [email protected]

With years of experience in the property industry we welcomed Marian with open arms in the summer of 2013. Marian has extensive knowledge and experience of working as a Property Manager working hard to make sure both landlord and tenant are aware of all issues and resolutions associated with their property/rental. Being friendly and organised Marian works hard through her daily 'to do list' of property repairs and inspections.

With Marian's mind set of "putting your head down and getting on with it" she has helped Terriann to turn the property management team into a swift and efficient 'dream team'!

Marian spends her spare time with family and is a great mentor in the office to some of the open staff 'mum' discussions!
Marian Hebditch

Marian Hebditch PROPERTY MANAGER

Tel: 0115 9824949
Email: [email protected]

Satnam joined the lettings team in the summer of 2015 and has completed an apprenticeship with us and is now a very experienced and competent member our Property Management team.

Satnam has a great 'hands on, friendly approach' and fully understands the importance of good customer service.

Having lived and been educated in West Bridgford Satnam has great knowledge of the area.
Satnam Kaur

Satnam Kaur PROPERTY MANAGER

Tel: 0115 9141122
Email: [email protected]

Steve has been carrying out the very important role of showing potential tenants our available properties for years now. Living locally Steve is able to answer questions about the area as well as having in depth knowledge of each individual property as it comes back onto the market for relets. A very friendly and helpful person, Steve gets a buzz when he hears he has matched a tenant to their dream home!
Steve Tryner

Steve Tryner ACCOMPANIED VIEWER / TENANCY INSPECTOR

Tel: 0115 9141122
Email: [email protected]

Contact us

West Bridgford Office
3 Fountain Court, Gordon Road,
West Bridgford, Nottingham NG2 5LN

Keyworth Office
7 The Square, Keyworth,
Nottingham NG12 5JT

SALES: 0115 981 1888
LETTINGS: 0115 914 1122
PROPERTY MANAGEMENT: 0115 982 4949

Please note that calls may be recorded for training and quality purposes.

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About us

Royston and Lund are independent, award winning Property Specialists with branches in West Bridgford and Keyworth.  We are passionate about the service we offer and are proud to employ the most experienced and professional group of people in the area.  

2019 © Royston & Lund Estate Agents. All rights reserved. Terms and Conditions | Privacy Policy | Cookie Policy | Complaints Procedure
Royston & Lund Estate Agents Ltd. Registered in England.  Company No: 4239895.  Registered Office Address: 3 Fountain Court, Gordon Road, West Bridgford, Nottingham, NG2 5LN.

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