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Leading the lettings valuations and new landlord service, Frances takes pride in providing honest and realistic advice and adopts a friendly, practical and professional approach. As well as undertaking the majority of lettings valuations, marketing photography and advertising, Frances assists with the overall management of the department. Frances is always happy to help and advise our landlords to help them prepare their property for the rental market to secure good tenants quickly and maximise the profitability of their property investment. Away from the office Frances is married with 3 adult children and volunteers as a local Brownie Leader. She has lived in West Bridgford for over 30 years and so knows the local area very well!
Frances Longhurst BA(Hons) MARLA propertymark

Frances Longhurst BA(Hons) MARLA propertymark LETTINGS MANAGER

Tel: 0115 9141122
Email: [email protected]

Terriann has been with Royston & Lund Lettings since 2008 and is in control of the day to day property management team.

As our Senior Property Manager Terriann is key to how organised the property management team are. Terriann assists with arranging contractors to deal with anything from leaking taps to full property refurbishment programs. In her role Terriann is experienced in trying to manage both landlord and tenants expectations with remedial works through to the end of tenancy dilapidations process.

Living in West Bridgford with her young family Terriann knows the area and local facilities well. Married to a builder Terriann has a great understanding and in-depth knowledge of day to day property issues. I'm sure many of the tea time conversations are work related!

Terriann Crane


Tel: 0115 9824949
Email: [email protected]

One of our longest serving members, Louise joined us in early 2004. Louise is responsible for all accounts associated with lettings and property management, from receipting in rents to making sure our month end reports are completed. Louise is great with assisting with the marketing of reletting properties.

Louise has been trained through ARLA propertymark and has passed her ARLA1 qualification. Louise is a valued part in the lettings team, assisting with general tasks from arranging viewings through to the 'buzz' of agreeing a let.

Louise has two daughters and enjoys socialising with family and friends.
Louise Hodgkiss


Tel: 0115 9141122
Email: [email protected]

With years of experience in the property industry we welcomed Marian with open arms in the summer of 2013. Marian has extensive knowledge and experience of working as a Property Manager working hard to make sure both landlord and tenant are aware of all issues and resolutions associated with their property/rental. Being friendly and organised Marian works hard through her daily 'to do list' of property repairs and inspections.

With Marian's mind set of "putting your head down and getting on with it" she has helped Terriann to turn the property management team into a swift and efficient 'dream team'!

Marian spends her spare time with family and is a great mentor in the office to some of the open staff 'mum' discussions!
Marian Hebditch


Tel: 0115 9824949
Email: [email protected]

Gaynor has worked within both the lettings and property management sections within the department. Your property is in safe hands with Gaynor. As one of our experienced Property Managers Gaynor assists us with providing the high level of customer service we aim to deliver to both landlords and tenants. Gaynor's organisation skills and high focus on customer service is assisting the team greatly to action them forever on-going daily repairs and queries.

Gaynor has a good knowledge of all the legal aspects associated with letting your property along with an excellent knowledge of the area which is great for Gaynor to assist with rental appraisals.

During Gaynor's spare time she helps with the running of a local brownie group and is a dedicated runner with a local club.
Gaynor Haywood BA(Hons) MARLA propertymark


Tel: 0115 9824949
Email: [email protected]

Emma is currently on Maternity Leave having just had a beautiful baby boy. Having moved into lettings with an estate agency background Emma has been with us for over eight years now and takes the lead within the lettings team.

Emma has the responsibility of the administration and organisation associated with new tenancies pending move in. All application forms are checked over by Emma in readiness for a tenancy to commence. Emma is very approachable as well as being an organised individual.

From front desking to carrying out viewings Emma is a great 'all round' confident team player who takes control of the lettings administration and marketing. Emma has excellent knowledge of all the legal aspects associated with letting your property along with the experience of knowing what potential tenants are looking for, which is great for assisting our new landlords when Emma carries out rental appraisals through to achieving a let on their behalf..
Emma Waring MARLA propertymark


Tel: 0115 9141122
Email: [email protected]

Lauren is a great asset to our busy lettings team. Previously Lauren worked in Oxford within the lettings industry so when we welcomed her in July 2016 she brought her experience with her! Lauren assists with accepting potential tenancy application forms and processing these through with negotiations for tenancy, whilst preparing the paperwork and agreements for a new tenancy, including Right to Rent checks. Our Lettings Negotiators also assist landlords to meet their obligated legal safety inspections required before a property is let. Since joining the team Lauren has passed her NFOPP exams and is now ARLA qualified.
Lauren Andrews MARLA propertymark


Tel: 0115 9141122
Email: [email protected]

Laura became an asset to the lettings team back in 2005 when she made the decision to move to an independent agent from a corporate agent. She brought with her knowledge and vast experience. Laura also holds the original ARLA 1 qualification.

Laura is mum to three young children so lives a very busy life! Laura has returned to us each time after the births of her children and is currently assisting with general office tasks on a part-time basis. Laura's knowledge of the industry and Royston & Lund is greatly appreciated within the lettings team.

Laura is in full control of making sure all our landlords gas safety checks are completed on time as well as making sure our contractors are paid!
Laura Cave


Tel: 0115 9141122
Email: [email protected]

Satnam's friendly face is lovely to see on a busy morning in the office!

Satnam joined the lettings team in the Summer of 2015 as our weekend assistant, having enjoyed the role and industry Satnam joined us full time, learning the legal aspects of lettings along with all the reasons behind why there is so much paperwork!

We are proud to have trained Satnam in the industry. Satnam has recently moved across to assist with the Property Management team.

A great 'hands on approach' in learning how important good customer service is.

Living in West Bridgford Satnam has great knowledge of the area.

We are hoping Satnam can teach us older ones how to keep up to date social media sites!
Satnam Kaur


Tel: 0115 9141122
Email: [email protected]

Another long standing member of the team, having been with us since 2008, Sarah is a lettings negotiator with an excellent understanding of our role as an agent, from conducting routine tenancy inspection through to carrying out rental valuations.

As another customer facing team member Sarah is able to assist to the high level that Royston & Lund aim to provide. Sarah currently works within the team on a part time basis.

Sarah lives with her husband and daughter in Gamston and is a familiar face in the area, regularly spotted by our clients whilst out walking the family dog Pepsi!
Sarah Sharp


Tel: 0115 9141122
Email: [email protected]

Joining the team in early October 2017 Sharon is fast learning the ropes of the lettings procedures. Being a mum of two young boys Sharon is always kept busy and is enjoying being with the team, getting back into an office environment. Living locally Sharon has great knowledge of the area and facilities available to all. With strong customer service experience Sharon offers a friendly helpful face to landlords and tenants.
Sharon Fawcett


Tel: 0115 9141122
Email: [email protected]

Steve has been carrying out the very important role of showing potential tenants our available properties for years now. Living locally Steve is able to answer the majority of questions about the area as well as having in depth knowledge of each individual property as it comes back onto the market for relets. A friendly and helpful face working . Steve gets a buzz when he hears he has matched a tenant to their dream home!
Steve Tryner


Tel: 0115 9141122
Email: [email protected]

Joining the team in early 2016 Ian has helped us in being able to provide out of office hours viewings which is a bonus to all. Friendly and professional Ian is certainly putting some applications our way!

Again like Steve, Ian has a smile on his face when he knows a let has been agreed to an applicant he has been helping!
Ian Munro


Tel: 0115 9141122
Email: [email protected]

Jasmine has recently joined the team and is a valued member to us. Currently in her 2nd year at Nottingham Trent University, Jasmine is studying law and specialising in the Landlord & Tenant Act at present. Working within our lettings team over the weekends Jasmine's helpful manner is great for assisting with arranging valuations and viewings!

Jasmine Hopkins Lettings Assistant

Tel: 0115 9141122
Email: [email protected]

Contact us

West Bridgford Office
3 Fountain Court, Gordon Road,
West Bridgford, Nottingham NG2 5LN

Keyworth Office
7 The Square, Keyworth,
Nottingham NG12 5JT

SALES: 0115 981 1888
LETTINGS: 0115 914 1122

Please note that calls may be recorded for training and quality purposes.

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About us

Royston and Lund are independent, award winning Property Specialists with branches in West Bridgford and Keyworth.  We are passionate about the service we offer and are proud to employ the most experienced and professional group of people in the area.  

2019 © Royston & Lund Estate Agents. All rights reserved. Terms and Conditions | Privacy Policy | Cookie Policy | Complaints Procedure
Royston & Lund Estate Agents Ltd. Registered in England.  Company No: 4239895.  Registered Office Address: 3 Fountain Court, Gordon Road, West Bridgford, Nottingham, NG2 5LN.

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