If you feel there is a problem that needs fixing, an appliance to be repaired or general maintenance work that is due on a property that we manage, you should contact us immediately. We will inform your landlord and, if necessary, call upon one of the many trusted tradesmen on our extensive database of contractors. You should be aware that if you cause damage even if this was an accident, you will usually be required to cover the cost of repairing it, this is strongly worded with out of hours call outs.
Some landlords have their own preferred contractors as well as some rental properties having maintenance insurance homecare plans in place. Full individual property information will be provided to you at tenancy commencement.