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We have a rare opportunity for an experienced Legal Lettings Administrator/Lettings Negotiator to join our award winning team based in West Bridgford.

Organisation skills are paramount to this position and being able to manage and prioritise your own workload, with an excellent telephone manner and customer service ethos.

We are seeking an ARLA qualified individual who has at least 3 years’ experience in the lettings industry and ideally in a similar role. Must have experience in the following;

Negotiation skills between landlord and tenant with regard to both intentions for renewal of tenancies

Create and monitor through to signed completed Addendum paperwork

Update and maintain our TDS account

Control of all communication between landlords and tenants, through to serving S21, S8 and

Section 13 Notices

Offer legal advice to the team and landlords when required

Maintain and control the renewal email account

Answer the general lettings phone calls, with booking in viewings, valuations and general office assistance

Being a team member, assisting where required

Instructing on works for rental properties

Change of sharers

Dealing with end of tenancy check out reports and all associated aspects of this through to lodging disputes with TDS.

Microsoft Office knowledge and ideally experience using CFPWinman property management system.

Salary based on experience.

Please forward your CV to Mrs Stephanie Caine, Royston & Lund Lettings, 3 Fountain Court, Gordon Road, West Bridgford, Nottingham. NG2 5LN.  Email; [email protected].

Closing date: 23rd May 2018


Please note that our office will be closed on Monday 7th May 2018 for the May Bank Holiday.

Back to normal office hours on Tuesday 8th May 2018.


Elliot Brown has been recently appointed as a Sales Negotiator to boost our busy leading property sales team based in West Bridgford.

Prior to joining us, Elliott gained two valuable years of experience at William H Brown in the city centre and during his time there he completed a Level 3 Sales Apprenticeship in Estate Agency giving him excellent knowledge within the industry.

Elliot, 20, said: “It has been really refreshing to see how differently agencies can work, especially between a corporate brand and an independent local agency.”

Val Shakespeare, director and head of property sales at Royston and Lund, said: “Elliot is a great addition to the team, his positive and enthusiastic approach to the role ensures clients are very happy with the service they receive. Being local and having been brought up in West Bridgford, he has a great knowledge of the area. He has an eye for detail and goes above and beyond to help whenever he can. We consider ourselves very fortunate to be able to add him to our team in West Bridgford, where I am sure he will quickly become a real asset to our business."


From the whole team here at Royston & Lund, we would like to wish you a very Happy Easter.

Please note that our offices will be operating slightly different opening hours over the Easter period.  Please see below:

Good Friday: 9am - 4pm

Saturday: 9am - 4pm (Keyworth branch 9am - 1pm)

Easter Sunday: CLOSED

Bank Holiday Monday: CLOSED

Tuesday: Normal Hours Resume


Please note that our offices will be operating slightly different opening hours over the Easter period.  Please see below:

Good Friday: 9am - 4pm

Saturday: 9am - 4pm (Keyworth branch 9am - 1pm)

Easter Sunday: CLOSED

Bank Holiday Monday: CLOSED

Tuesday: Normal Hours Resume

When our offices are closed, should you be a tenant of one of our managed properties with a potential emergency call out request please contact one of the listed contractors relevant to your emergency and leave a detailed message for them to return your call:

For general builders please try Matthew Hayes – 07980113746, Mark Adamson – 07973659775 Linton Vickers – 07800532269.

Boiler/heating or plumbing emergencies Matthew Heather 07879 897 437, Chris White 07403330745

Steve Rollason for plumbing and drains on 07948406537

Electricians  Andy Beever @ ARB Tel: 07966246727  or Paul Revill @ Lambley Electrical Tel: 07805246943

Please understand that a contractor will only attend to genuine emergency concerns at their own discretion, with attendance being if there is a risk of further damage to a property or danger to tenant/life (this does not include the facility of attending to tenants being locked out).

We would also request that you check your move in letter for individual property information as to whether your landlord has got British Gas or Homeserve call-out cover or a similar policy in place with a preferred tradesman. If this is the case please contact them direct and quote your postcode and the membership number. Royston & Lund are unable to authorise a contractor attending to any property where a landlord has their own cover in place.

Although harsh, we must state that if a call out request is non emergency upon the contractor attend, the cost will be bound to the tenant.

We would like to take this opportunity to wish you a very Happy Easter.


Today the doors opened at our brand new Keyworth office, come in and see us at 7 The Square!


We are incredibly proud to announce that we have been shortlisted for THREE awards at this year’s ESTA Awards. To be recognised for our outstanding customer service to our clients by the biggest award scheme in the UK residential property industry is a huge achievement. 

The ESTAS determines the best Estate Agent along with the Best Lettings Agents in the UK through research carried out amongst customers who are asked a series of questions about the service they have received from their agent during the home moving process.  The regional and national winners will be announced at the annual ESTAS ceremony at the Grosvenor House Hotel in London on 20th April. The awards will be presented by TV property expert Phil Spencer in front of 1,000 of the UK’s top property professionals.  Gary Lund said “We’re absolutely delighted to have made it on to this year’s shortlist. We are passionate about the level of service we deliver to our clients and this proves all the hard work the team put in has paid off”


Former Notts County star Gary Lund’s estate agency is expanding with a second office in Nottinghamshire.

Royston & Lund, based in West Bridgford, will open a new branch in Keyworth next month, creating four jobs.

The company, which was established in 1994, has been keen to expand into Keyworth for a number of years.

Director and co-founder Mr Lund, who made 392 Football League appearances during the 1980s and 1990s, said: “We have been selling and renting properties in the Rushcliffe area for many years so understand the property industry very well – Keyworth was our first choice when it came to looking for new office space.

“Our expansion was prompted to meet demand. We identified a need for an agent with experience and one which provided a high quality and professional service in the area so jumped at the opportunity when the right unit became available.

“With a growing customer base we knew we needed to extend our presence to ensure that we were continuing to deliver the high quality service we’re known for.”

The agency’s West Bridgford office, in Fountain Court, employs more than 25 staff and had its new look unveiled by Rushcliffe MP Ken Clarke in 2008.

It offers sales and lettings services – an offering that will be replicated at its new branch in The Square, Keyworth.

Mr Lund added: “The new branch has created four new jobs and I’m really pleased with the team we will have in place.

“We pride ourselves on providing an unrivalled package that benefits our clients and it’s all down to our dedicated, professional and approachable staff who are responsible for getting us to where we are today.

“I’m incredibly proud of the team and have complete faith that our next office will be just as successful as our first.

“We've been wanting to open an office in Keyworth for some time so, after almost a quarter of a century in business, we thought it was time to secure a new premises there.

“We hope that we bring something new and innovative to Keyworth and the surrounding area’s property market."

Mr Lund, a striker, spent eight years at Notts County from 1987 to 1995, scoring 62 goals in 248 appearances, which included a season in the top flight under Neil Warnock.

He also played for Grimsby Town, Lincoln City, Hull City and Chesterfield, as well as winning three England U21 caps, before retiring in 1997.


We are delighted to have been commended for Best Estate Agent 2018 as well as Best Lettings Agent 2018 for the Midlands region by the Guild of Property Professionals at a gala dinner and awards ceremony, which was held at Country Hall, Westminster Bridge in London on 1st February 2018.

The awards were presented after a full day at the Guild of Property Professionals annual conference, where new strategies were revealed to keep the brand at the cutting edge. Estate agents also heard from motivational speakers and industry experts.

The awards were sponsored by The Telegraph. “It is with great pleasure that The Telegraph is able to support The Guild of Property Professionals in celebrating excellence at their annual awards ceremony.”

Once dinner had been served, the awards were announced, presented by CEO Iain McKenzie alongside Chris Watkin.

The West Bridgford branch were proud to be chosen to receive the Gold Awards for both Sales and Lettings which were collected by Gary Lund, Val Shakespeare and Stephanie Caine on stage at County Hall in front of nearly 300 estate agents.

“We are thrilled to receive these two awards, which is a culmination of all our hard work over the last 12 months,” said Gary Lund, Director.  “We are honoured to be members of the Guild which is a selection of the best independent Estate Agents in the country; to then be voted the best amongst these agents in our region is a real delight.”

Iain McKenzie, CEO of The Guild of Property Professionals, said: “This was my first year at the annual conference and the awards and gala dinner was a huge success. It was great to be able to get together and celebrate excellence within our network. Congratulations to all the award recipients.” 


We'll be exhibiting at the Help to Buy Show for Nottinghamshire on Saturday 10th February. Come and say hello and explore your home ownership options.

The Help to Buy Show brings together a whole host of housing professionals to help you unlock your buying potential and get onto the property ladder.

With new house builders, mortgage advisors and solicitors available you’ll be able to increase your property knowledge and come away with lots of useful information.   The Help to Buy Midlands team will also be there to explain more about what Help to Buy is and to give information about the different home buying options that are available.

Exhibitors include house builders with new-build properties for sale through the Help to Buy Equity Loan and Shared Ownership schemes, and financial advisors who will be providing free mortgage assessments and advice throughout the day. There will also be solicitors on hand to guide you through the conveyancing process.

Royston and Lund will be there on the day to offer their knowledge of the Shared Ownership Scheme as well as showcasing the properties which we are currently selling on behalf of Metropolitan Housing Association.

Help to Buy Shows are not just for first-time buyers, they are also for people thinking about moving up the property ladder, or downsizing to a smaller place.The Help to Buy Show for Nottinghamshire will be at: Nottingham Conference Centre, Burton Street, Nottingham, NG1 4BU from 10am to 3.30pm. 

Entry is free. Avoid the queues by registering for your free tickets today. Online registration is open at: 

Further information is available on the Help to Buy Midlands website or by calling Help to Buy Midlands on 03458 502050 and selecting option 2.