Our Easter opening hours:-
Good Friday (19th April 2019); open 9.00am - 4.00pm
Saturday 20th April 2019; open 9.00am - 4.00pm
Easter Sunday (21st April 2019) OFFICED CLOSED
Easter Monday (22nd April 2019) OFFICE CLOSED
Tuesday 23rd April 2019 - Normal office hours resume
For tenants living in a property where we assist with the management, should you have an emergency issue out of our office hours for the Easter period, we do have contractors who may be abe to assist you with EMERGENCIES ONLY (damage to property or danger to life) at their own discretion. The contractor will make the decision as to whether a call out request is an emergency requiring immediate attention.
Please understand that there will be limitations on what contractors can do over the Easter period due to suppliers/merchants being closed.
Please ensure that you are experiencing a true emergency (damage to property or danger to life) and that the issue cannot be resolved when normal working hours commence Tuesday 23rd April 2019. Please remember that if a contractor is called out as an emergency when this is not justified, you will unfortunately be liable for all costs which will be charged at bank holiday rates.
Third party contractors agreeable to assist if able to do so at their discretion are:
John Firth 07850780819 General Builder
Matthew Hayes 07980 113746 General Contractor
Mark Adamson 07973 659775 General Builder
Linton Vickers 07800 532269 General Handy Man
Darren Jackson 07980745349 Gas Engineer / Plumbing / Leaks / Heating issues
Heightley White Plumbing 07403 330745 Gas Engineer / Plumbing / Leaks / Heating issues
Matthew Heather 07879 897437 Gas Engineer / Plumbing / Leaks / Heating issues
Rollasons Drainage 07948 406537 Blocked or overflowing drains
M L Electrical Services 07854 153988 Electrical mains
ARB Electrical Services 07966 246727 Electrical mains
Lambley Electrical Services 07805 246943 Electrical mains
Please be aware that the above third party local contractors do not hold or have access to individual property keys. If you are locked out of your home or have mislaid your keys we would recommend you contact a 24hr Locksmith directly.
Many of the properties that we manage have British Gas Homecare cover or similar policies in place as well as some landlords having their own preferred contractors, so please check the information letter you were given when you moved into the property, if your rental property does have a call out policy or specific instructions/contractors, you will need to contact the relevant company and not a Royston & Lund nominated contractor, as per your landlord's wishes. If you need to refresh yourself with regard to whether your rental home has specific contractors/call out policies please contact the office before the Thursday 18th April 2019 to check your records.