Christmas Opening Hours 2016

Royston and Lund Sales and Lettings departments are open as follows over the Christmas period:

Friday 23rd December 9.00am - 5.30pm

Closed between Saturday 24th December - Thursday 29th December.

Thursday 29th December - open 9.00am - 5.30pm

Friday 30th December - open 9.00am - 5.30pm

Saturday 31st December - open 9.00am - 2.00pm

Normal office hours resume on 3rd January 2017

When our offices are closed, should you be a tenant of one of our managed properties with a potential emergency call out request please contact one of the listed contractors relevant to your emergency and leave a detailed message for them to return your call:

For general builders please try Matthew Hayes – 07980113746, Mark Adamson – 07973659775 Linton Vickers – 07800532269.

Boiler/heating or plumbing emergencies Matthew Heather 07879 897 437, Chris White 07403330745 or Steve Rollason for plumbing and drains on 07948406537.

Electrician Alton Electrical (Nathan) – 07565111789 / 01159 846 506.

Please understand that a contractor will only attend to genuine emergency concerns at their own discretion, with attendance being if there is a risk of further damage to a property or danger to tenant (this does not include the facility of attending to tenants being locked out).

We would also request that you check your move in letter for individual property information as to whether your landlord has got British Gas or Homeserve callout cover or a similar policy in place with a preferred tradesman. If this is the case please contact them direct and quote your postcode and the membership number. Royston & Lund are unable to authorise a contractor attending to any property where a landlord has their own cover in place.

Although harsh, we must state that if a call out request is non emergency upon the contractor attend, the cost will be bound to the tenant.

Wishing you all a very Merry Christmas and a Happy New Year.