COVID 19

Update 5th January

Can we arrange viewings and market appraisals?

Yes, but the first option should always be a virtual appointment.

Where a face-to-face appointment is requested, then this should only be arranged where there is a genuine need for that appointment to take place ‘now’ and a genuine reason why it could not be deferred until after restrictions are eased.

Any face-to-face appointment must be in agreement with all parties (seller and buyer) and should be completed in accordance with your Covid-secure policy at all times.

Can agreed sales continue?

Yes – any sale already agreed can continue to exchange and completion with all parties working Covid-securely. New sales can be agreed and processed in the usual way.

What about lettings check in/check outs?

These can continue, albeit in accordance with your Covid-secure policy.

Can we continue with interim inspections?

Unless there is an urgent requirement to do so, then we would defer any face-to-face interim inspection until restrictions are lifted. Use virtual options such as Facetime/Zoom as an option.

Can contractors still visit rented properties?

Maintenance for health and safety issues can continue. There is specific guidance for ‘working in people’s homes’ which all contractors should be aware of and follow. Where is it a general, non-urgent maintenance issue then see if this can be deferred until restrictions are eased.

Can people travel for appointments from out of local area?

Once again, the key message is to limit travel where possible. However, where there is a genuine need to make the journey - either for work purposes or to facilitate the home moving process - then this is permitted.

Please do not hesitate to contact us should you have any queries, on 0115 981 1888.